Activating your invitation
Open the invitation email from welcome@delvauxtechnologies.com and select Activate your account. Enter the email address the invitation was sent to and the 12-character access code. The code is case-sensitive, works once, and expires after 24 hours. You have 5 attempts.
Signing in with an email code
On the sign-in page, choose Continue with email and enter your work email. We’ll email you a 12-character sign-in code. Go back to the tab where you asked for it and paste it in. The code expires in 15 minutes and works once. If you ask for a new code, only the most recent one works.
I never got a code
Check your spam or junk folder for an email from welcome@delvauxtechnologies.com. Still nothing after a few minutes? Request a new code—you can do this once every 60 seconds. If no code arrives, that email address may not have Wisdom access yet. Ask your workspace admin to invite you.
Invitation code expired or used up
Invitation codes can’t be resent or shown to anyone else, including your admin. Ask the workspace owner or admin who invited you to send a new invitation.
Signed in, but it says “No workspace yet”
Wisdom only opens workspaces for the exact email address that was invited. Sign out, then sign in with the address your invitation was sent to. If you don’t have an invitation, ask your workspace admin for one.
Signing in after activation
Use Sign in to Wisdom with Google or an email code, using the same email address you were invited with. A different address won’t see your workspace.
Not expecting an invitation?
Don’t use the code. You can ignore the email; the invitation expires on its own.
Want Wisdom for your team?
Request a demo and we’ll walk you through it.
Still need help?
Email welcome@delvauxtechnologies.com with the email address you were invited with. Never include an access code or sign-in code in your message.